Terms and Conditions - Skip Hire Kensington

Welcome to our Skip Hire Kensington services. By engaging with our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to ensure a smooth and satisfactory experience.

Booking and Reservations

To reserve a skip, customers must provide accurate information regarding the desired size, location, and rental period. All bookings are subject to availability.

• Reservation Confirmation: A confirmation email or message will be sent upon successful booking.
• Advance Booking: It is recommended to book in advance, especially during peak seasons.
• Modification: Changes to the booking can be made up to 24 hours before the scheduled delivery.

Payment Terms

All payments must be made in full prior to the delivery of the skip. We accept various payment methods including credit/debit cards, bank transfers, and cash.

• Pricing: Prices are based on skip size, rental duration, and any additional services requested.
• Deposits: A deposit may be required for certain bookings.
• Late Payments: Late payments may incur additional fees or interest charges.

Delivery and Collection

Our team will deliver the skip to the specified location at the agreed-upon time. It is the customer's responsibility to ensure clear access for delivery and collection.

1. Site Requirements: The delivery area must be accessible and free from obstacles.
2. Safety: Ensure that children and pets are kept away from the skip during delivery and collection.
3. Hours of Operation: Delivery and collection are available during standard business hours unless otherwise arranged.

Usage Guidelines

Customers are expected to use the skip responsibly and adhere to local regulations regarding waste disposal.

• Load Weight: Do not overload the skip beyond its maximum capacity.
• Securing Waste: Ensure all waste is securely placed inside the skip to prevent spillage.
• Prohibited Items: Certain items are not permitted. See below for details.

Prohibited Items

The following items are strictly prohibited from being disposed of in our skips:

• Hazardous Materials: Chemicals, asbestos, paints, and other hazardous substances.
• Electrical Appliances: Large electronics, batteries, and other electrical items.
• Medical Waste: Pharmaceuticals and medical equipment.

Liability

We are not liable for any damage to property or injury sustained during the delivery, placement, or collection of the skip, except where caused by our negligence.

• Insurance: Customers are advised to have appropriate insurance coverage for their property.
• Damage Claims: Any claims for damage must be reported within 24 hours of delivery or collection.

Cancellations and Refunds

Customers may cancel their booking under the following conditions:

• Non-refundable Deposit: Deposits are non-refundable once the skip has been delivered.
• Cancellation Fees: Cancellations made less than 24 hours before delivery may incur a fee.
• Refund Process: Refunds for eligible cancellations will be processed within 7 business days.

Privacy Policy

We are committed to protecting your privacy. All personal information collected during the booking process is handled in accordance with our privacy policy.

• Data Protection: Your information is stored securely and is not shared with third parties without consent.
• Usage: Personal data is used solely for the purpose of providing our services.
• Rights: You have the right to access, correct, or delete your personal information.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Kensington.

By using our Skip Hire Kensington services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.